Studio Policies

STUDIO POLICIES

Booking & cancellation
  • Class booking windows are as follows:
    • Barre Classes: 10 minutes before the class start time
    • Mat Pilates Classes: 10 minutes before the class start time
    • Reformer Pilates Classes: 30 minutes before the class start time
  • Client may cancel a booked class for up to 2 hours before class start time without penalty.
  • Late Cancellation & No-Shows:
    • Clients with unlimited pricing options will be charged a $10 fee, either upon late cancellation or 2 hours after the missed class start time.
    • Class pack holders, limited memberships, or single class drop-ins will lose the class on account, either upon late cancellation or 2 hours after the class start time.
  • Class packages/memberships are non-refundable and non-transferable.
  • Please note expiration dates on class packages, as these cannot be extended.
  • Class packages are not able to be shared.
Auto-Pay Contract Policies
  • The card on file will be charged on the 1st of each month for the length of the contract.
  • Cancellations for month-to-month memberships must be in writing 30 days before the next billing. Cancellations with renewals within 30 days may result in additional billings.
  • Membership may be put on hold for up to 2 months within the contract term, effectively extending the contract term.
  • After the initial contract term, memberships roll month-to-month until canceled in writing 30 days before the next billing.
prepaid Contract Policies
  • No holds or extensions will be provided.
  • Prepaid contracts are non-refundable and non-transferable.
Consent Preferences Do Not Sell or Share My Personal information